Last Updated: July 10, 2026
At Blis Fragrance, we aim to provide a smooth and reliable delivery experience for our customers. This Shipping Policy explains our delivery process, shipping timelines, and important information regarding orders placed through blisfragrance.com.
1. Delivery Locations
Blis Fragrance currently delivers to:
- United Arab Emirates (UAE)
- GCC Countries
We work with trusted courier partners to ensure your order reaches you safely and securely.
2. Order Processing Time
All orders are processed after successful payment confirmation.
Orders are usually prepared and dispatched within:
1–2 business days
Processing may take longer during:
- Public holidays
- Major sales events
- Promotional campaigns
- Unexpected operational delays
Customers will receive order updates through the contact information provided during checkout.
3. Delivery Time Estimates
Estimated delivery times after dispatch:
United Arab Emirates (UAE)
Estimated delivery:
1–3 business days
GCC Countries
Estimated delivery:
3–10 business days
Delivery times may vary depending on:
- Courier schedules
- Location accessibility
- Customs clearance procedures
- Public holidays
- Weather conditions
- Unforeseen delays
These timeframes are estimates and are not guaranteed delivery dates.
4. Shipping Charges
Shipping charges are calculated during checkout based on:
- Delivery location
- Order size
- Courier service availability
The final shipping cost will be displayed before completing payment.
5. Tracking Your Order
Once your order has been dispatched, tracking details (where available) will be shared through the email address or contact details provided during checkout.
Customers are responsible for using accurate contact information to receive delivery updates.
6. Customer Responsibilities
Customers must provide:
- Correct name
- Complete delivery address
- Valid phone number
- Accurate email address
Blis Fragrance is not responsible for delays caused by incorrect or incomplete delivery information provided by the customer.
7. Delivery Attempts
Our courier partners may attempt delivery according to their delivery procedures.
If delivery fails due to:
- Incorrect address
- Customer unavailable
- Customer refusing to receive the order
- Customer not responding to courier communication
Additional delivery charges may apply, or the order may be returned to Blis Fragrance.
8. Customs and Import Charges (GCC Orders)
For deliveries outside the UAE, customers are responsible for any customs duties, taxes, or import charges that may be applied by the destination country.
Blis Fragrance is not responsible for delays or additional charges caused by customs authorities.
9. Damaged Packages
We carefully inspect and package products before shipment.
If your order arrives damaged:
- Contact us within 48 hours of delivery.
- Provide your order number and clear photographs of the damaged package/product.
Our team will review the case and provide an appropriate solution.
10. Lost or Delayed Shipments
While we work with reliable courier partners, delays may occasionally occur due to circumstances outside our control.
If your shipment is delayed or appears lost, please contact us and we will assist in coordinating with the courier provider.
11. Changes to Delivery Address
Customers should carefully review their delivery details before completing payment.
Requests to change the delivery address after an order has been dispatched may not be possible and are subject to courier approval.
12. Contact Us
For any shipping-related questions, please contact:
Blis Fragrance
Website: blisfragrance.com
Email: contact@blisfragrance.com
